Expert Speak

Looking for the right tools to give your brand a digital fillip? Read what Abhishek Ganguly, MD, Puma India and South East Asia has to say.

Can digital currencies democratise the world? Sri Shivananda, Executive Vice President and Chief Technology Officer, PayPal, shares how digital payments can make managing and moving money easy and affordable.

Learn how to stay relevant with innovation and reinvention from Ganesh Natarajan, Chairman and Founder, 5F World.

Even as the pandemic unfolds, we are witnessing new trends in consumer behaviour and healthcare delivery systems alike. Conventional paradigms have shifted—paving way for a hybrid model of treating patients. With a spike in digital consultations enabling doctors to go beyond their local patients, healthcare service providers seek to deliver a more equitable and accessible healthcare experience. Monika Sood, Co-founder and Partner, and leader of the healthcare advisory practice at Areté Advisors LLP, reflects upon the post-COVID future of healthcare, as both practitioners and stakeholders rejig their priorities to meet the changed market need.

Curious about how Finance-as-a-Service has transformed the way we bank, invest, or conduct a business? Learn how tech-focussed solutions are changing the Indian landscape from Ranjit Jha, MD & CEO, Rurash Financials.

To be truly financially inclusive, it is important for digital payment applications to incorporate baseline design principles that would enable greater usability, writes Indradeep Ghosh, Executive Director, Dvara Research.

If capital is the fuel for a successful business, the customer is definitely the engine that drives it. In a growing sector like e-commerce in India, with choices galore, the customer remains the king and a successful customer journey begins when you step right into the customer’s shoes to know their needs and expectations. Take a walk-through with Kishore Thota who shares his insights in this informative article on building successful customer journeys and fulfiling the needs of a customer by offering them a vast selection, at the right price as per their convenience.

Experts have been proclaiming that the healthcare industry is on the verge of technology disruption, but any material changes depend on a number of factors such as the rate of technology adoption and consistency in public health spending. Personalised delivery of healthcare innovation and services is one way to help improve both lifespan and the quality of life. Dr Jugnu Jain, Co-founder and CEO of Sapien Biosciences, writes how biobanks can prove useful in this regard.

“Innovation is an elixir of growth that continuously builds competitiveness and strengthens resilience in times of crisis. It is one of the most critical factors for being future-ready and to enable quick response to emerging trends.” — Sanjiv Puri, Chairperson, ITC.

The emergence of franchise cricket, especially the Twenty20 format, has introduced new avenues for fans to enjoy the game and for businesses to tap into this market. Digitisation of cricket, including the use of data analytics and gamification, is accelerating viewer engagement and retention. While COVID-19 has forced upon many modifications to cricket, several of these adaptations are likely to have a long-term effect and will only accelerate the game's evolution.