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5 Items
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Social Enterprise Reviving Kamathipura: India Post's Effort Towards Financial Inclusion of Sex WorkersThe case is set in August 2022 and traces the transformation of the post office (PO) in Kamathipura, Mumbai. Kamathipura is one of the largest and oldest red-light districts in India. Swati Pandey, a bureaucrat working for India Post-an Indian-government-run postal service under the Ministry of Communications-was the Postmaster General (PMG) of the Mumbai region and was responsible for the over 200 POs spread across the city, including the Kamathipura PO. The commercial sex workers (CSWs) living in Kamathipura faced relentless discrimination due to the stigma around their occupation. Apart from this, most of the women residing in this area had been either forced into this profession or trafficked; therefore, many of them lacked official identity documents and did not understand financial tools. When they did approach banks and other financial institutions to get started, they were shooed away or leered at by the male staff. They had been alienated by the ecosystem of financial inclusion and excluded from it. Pandey was deeply moved by the dire social and financial circumstances of the CSWs, and wanted to transform the Kamathipura PO into a safe space for them, only find solace and support, but also gain education about financial planning.
Learning Objectives
This case will help the students
- identify effective strategies for implementing policies at a large scale, in order to bring a major transformation in the socioeconomic status of a community;
- learn how to negotiate effectively with multiple stakeholders and align them toward achieving a larger goal;
- learn how to protect human rights that would result in the social and economic growth of a community.
- learn how to respond to rare situations where there is no rulebook to follow;
Learn MorePublished: Jan 19, 2024₹399.00 -
Social Enterprise Fostering Universal Access to Education in India through the Common Services Centres (CSC) Academy
The case study discusses the development of the CSC Academy-a unique effort by the Indian government to expand education outreach across the country. The effort was especially geared towards educating and empowering rural citizens, and to this end, the Academy utilised a mix of innovative technology and human actors at the village level to expand its reach to remote parts of the country. The study follows the organization's journey since its inception, and offers a high-level overview of several on-ground challenges faced, as well as the specific strategies it deployed in response. The study includes voices from across levels in the organization, ranging from decision-making managers to on-ground service providers and participants, thus providing a comprehensive, 360º view of the demand- and supply-side issues that exist in the educational landscape in India, which can be extended to comparable emerging economy settings.
Learning ObjectivesLearn MoreThe case has been written with the objective of aiding students of public policy, public administration, and business administration observe the inner workings of a state-led social welfare initiative aimed at improving the existing education provision system in an emerging economy setting (India).
Published: Nov 21, 2023₹399.00 -
Social Enterprise Saving an Endangered Art: India's Handloom Heritage
The case is set in November 2021 and traces the journey of a unique women-led collective-Weavers Resource Bridge (led by Talish Ray and her fellow handloom enthusiasts)-that provided much-needed financial support to a community of weavers across India during the COVID-19 crisis. These weavers hailed from different parts of India and were masters of their art forms, but due to lack of capital and patronage, were slowly losing touch with their art because they were forced to take up other work to sustain themselves and their families. In the short span of six months, this volunteer group raised a whopping INR 15 million (about US$198,642). Because it was a time-intensive undertaking, only a limited number of weavers could be supported directly by the Bridge. Though they had exceeded the preset goal and helped the weavers become financially stable once again, the women from the Bridge wanted to ensure that the weavers continued to produce irreplaceable art, which was their forte, and find buyers regularly. As Ray thought of scaling up this initiative, an idea for a nonprofit emerged, whose goals would be to bridge the skill gap among artists and ready them for the 21st century marketplace while simultaneously educating patrons. This meant that processes had to be put in place for long-term sustainability and weavers had to be taught the technical skills to use online platforms and sustain sales across borders. Even as Ray wondered about the fundamental values that would guide this nonprofit and the operating model necessary to foster its growth, she worried about the nagging problem of capital. What Ray had achieved was just a drop in the ocean. How could these artisans be provisioned with the much-needed capital support to sustain their craft and ensure that this invaluable inter-generational knowledge was transmitted, contributing to the country's intangible cultural heritage?
Learning Objectives
Learn MoreThis case will help the students to:
- Evaluate the different models of scaling a social impact mission,
- Discuss the strategic dilemmas faced by a social enterprise in achieving the dual goals of financial empowerment and social objective fulfilment,
- Evaluate the challenges faced by skilled artists and the tools that may help them become financially successful
- Identify the obstacles that may crop up while operating as a volunteer group and devise possible solutions as the scope expands.
Published: Jul 31, 2023₹399.00 -
Social Enterprise No One Left Behind: Leveraging Rural Entrepreneurship to Drive Financial Inclusion in India
The case covers a specific instance of state-led innovation in the provision of financial services to Indian citizens: through the the "Common Services Centres" (CSC) scheme. The CSC scheme engages a vast network of rural entrepreneurs to drive the delivery of a variety of services, including - in collaboration with banking organisations and bodies in the country - financial services (banking and insurance). This is particularly relevant since India has long suffered from extremely limited financial inclusion of its citizens, especially in rural areas and among marginalised groups and communities. Banking penetration as well as financial awareness too have historically been low. The present scheme has been an effort to combat these (and other related) challenges to bring hitherto underserved regions into the ambit of the formal banking system in India using a combination of locl social networks, innovative use of digital technologies, and iterative policy design.
Learning Objectives
Learn MoreTo help graduate students of public policy, public administration, and business administration learn about the design and implementation of innovative governance solutions to intractible social problems such as expanding financial inclusion to hitherto underserved communities through the use of digital technologies. The case may also be used to explore challenges and bottlenecks to such processes, as well as trade-offs faced while ensuring service delivery.
Published: Jun 22, 2023₹399.00 -
Social Enterprise Banglanatak Dot Com: Can Art and Culture Drive Social Development at Scale?
Banglanatak dot com (BNC) is a unique example of an initiative that grew from a folk-theater-based social effort in rural Bengal to a pan-India effort, evolving different needs-based programs with the mission of fostering pro-poor growth and protecting and upholding the rights of women, children, and indigenous communities. In the last two decades of its evolution, BNC has built a unique model of community-led development riding on the cultural heritage of the places where it intervened. Over the years, BNC came to occupy a unique position, having developed a series of innovative programs during its journey and evolved to become an institution spread across multiple programs and with different capabilities. From a management perspective, BNC might be stretched across divergent objectives, but in the social sector, it appears to be an enlightening story of successfully building an institution for impact. By 2020, Amitava Bhattacharya, the founder of BNC, was grappling with the challenge of scaling up BNC and building capacity within the organization. This case gives us the opportunity to explore multiple areas in the context of social enterprises and the sector: 1. Growth drivers (social development goals) 2. Social enterprise business models 3. Scaling-up challenges 4. Organizational evolution
Learning Objectives
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To examine and appreciate the role of traditional arts and handicrafts in rural India as a platform for performance-art-based services.
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To sensitize the participants to social enterprise business models in the context of BNC's challenge of scaling up.
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To understand BNC's life cycle as a social enterprise and examine the factors that drive its evolution.
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To understand the challenges facing BNC as a social enterprise in having to integrate the social intent with business objectives.
Published: Mar 1, 2023₹399.00 -
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