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  1. Pink Lemonade: Establishing A Growth Mindset (B)
    Entrepreneurship & Innovation Pink Lemonade: Establishing A Growth Mindset (B)

    Tina Garg, founder and CEO of a creative agency, Pink Lemonade, reflects upon her entrepreneurial journey of establishing a brand, growing the business from a small to a midsized firm, and partnering and scaling up to become a global firm. While planning for growth and expansion, she was at the critical juncture of rethinking her strategy. Garg faced the dilemma of positioning her firm differently while scaling up consistently across pricing, people, processes, and operations. Case B discusses how Pink Lemonade grew its business model and transformed its organizational structure. Strategy became a part of each vertical and each engagement with clients. Pink Lemonade adhered to the new normal of working with a hybrid workforce. The case discusses the changes introduced by Garg in pivoting the organization and taking business overseas, leaving the reader wondering if this would be a sustainable business model for Garg in the future.

    Learning Objectives

    The scaling-up journey for any business comes with its own set of challenges. The cases emphasize the following: How entrepreneurs act as change agents in taking up new challenges and business opportunities. Understanding strategic business decisions such as firm positioning. The need to create a learning curve for employees by investing in mentoring and training. The need for effective people management and leadership skills. Growing a business and being open to collaboration. How organizations pivot their working models as the business environment changes.

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    ₹399.00
  2. Pink Lemonade: Time to Refresh the Firm's Positioning (A)
    Entrepreneurship & Innovation Pink Lemonade: Time to Refresh the Firm's Positioning (A)

    Tina Garg, founder and CEO of a creative agency, Pink Lemonade, reflects upon her entrepreneurial journey of establishing a brand, growing the business from a small to a midsized firm, and partnering and scaling up to become a global firm. While planning for growth and expansion, she was at the critical juncture of rethinking her strategy. Garg faced the dilemma of positioning her firm differently while scaling up consistently across pricing, people, processes, and operations. Case A discusses how Pink Lemonade transitioned from a boutique communication agency to a strategic brand partner. It delves into the decision-making dilemmas that Garg faced while growing the firm and the actions needed to reposition the organization during the pandemic. Having worked on prestigious projects, she aimed to grow the ticket size of business engagements with existing clients. Garg confronted several challenges in scaling the business, as well as the risk of diluting the distinct organizational culture she had created over the years.

    Learning Objectives

    The scaling-up journey for any business comes with its own set of challenges. The cases emphasize the following: How entrepreneurs act as change agents in taking up new challenges and business opportunities. Understanding strategic business decisions such as firm positioning. The need to create a learning curve for employees by investing in mentoring and training. The need for effective people management and leadership skills. Growing a business and being open to collaboration. How organizations pivot their working models as the business environment changes.

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    ₹399.00
  3. The Wedding Clinic: How Wide or Deep to Integrate Interrelated Businesses?
    Entrepreneurship & Innovation The Wedding Clinic: How Wide or Deep to Integrate Interrelated Businesses?

    It was the autumn of 2022, and Payal Tekchandani, cofounder and partner of The Wedding Clinic (TWC), sat down with her operations team in Pune, Maharashtra, to discuss the plan of action for the upcoming quarter. She had established TWC in 2017. It was a unique offering in medical aesthetics that enabled brides, bridegrooms, and their families to enjoy the best of skin and hair treatments. Payal's entrepreneurial journey included managing operations for diverse and unrelated businesses. She had stepped in to take charge of her family business nine years ago. Three distinct business entities-TWC, Tender Skin Products Pvt Ltd. (TSPPL), and Tender Skin International Cosmetology Academy (TSICA)-operated under the umbrella of Tender Skin International (TSI), a multispecialty skin clinic founded by her mother, Dr. Sonia Tekchandani, in 2003 in Mumbai. TSI also trained beauticians in skincare and manufactured skin care products. Using company-owned clinics, they had bootstrapped the business without external funding. Each clinic required high capital expenditure for operating and purchasing, and installing the machinery. Since Payal took over, business service revenues had quadrupled. However, given the dynamics of the changing business environment, the pandemic, and changing consumer behavior, it was time for Payal to rethink the business interlinkages. She wished to scale the clinics' operations and was facing a dilemma: should she open another center in Mumbai or focus on other cities? The latter option would mean seeking funding and adopting the franchise store model across the country.

    Learning Objectives

    1. The interrelatedness between distinct businesses and the organizational factors that support the connections.
    2. Competitive advantages of organizations that create an inimitable business model.
    3. Risks associated with running multiple business units.
    4. Strategic decisions involved in scaling up businesses.
    5. Red ocean and blue ocean strategies.
    6. Entrepreneurial growth in a family business scenario.
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    ₹399.00
  4. Journey to $100 Million: Mettl, an Indian Online Assessment Startup
    Entrepreneurship & Innovation Journey to $100 Million: Mettl, an Indian Online Assessment Startup

    The case can be used in a session on entrepreneurship, disruptive technology innovation, or focus as an aspect of strategy. The case profiles Mettl Inc., an Indian online assessment startup, as it lays the groundwork for becoming one of India's first software as a service (SAAS) companies to breach the USD 100 million thresholds. Solving for flexibility, system resilience, dispersed geographical spread of candidates and test integrity, Mettl was looking to develop a viable alternative to traditional assessment methods. The case provides an outline of the assessment industry and the factors that influence Mettl's market strategy. Using the personal journeys of Mettl's founders Ketan Kapoor and Tonmoy Shingal as a narrative hook to play itself out, the case traces the conception of their initial vision and examines the market forces that led them to pivot and build a technology platform that delivered assessments. It goes on to chronicle Mettl's journey from the garage to a dedicated office in the Indian National Capital Region (NCR). Successes, setbacks, and the factors on which they are predicated are discussed in detail. The case also chronicles various rounds of funding and provides critical insights into the thinking of India's pre-eminent early stage venture capitalists. It then ventures to put this initial success in perspective and asks the hard question about the future of the enterprise: How would Kapoor and Shingal traverse the road to 100 million?

    Learning Objective

    • To help students see that technologies, while they have the potential to be disruptive, need to be stewarded to market to be ultimately successful.
    • To set the stage for a discussion on "focus as a key construct of strategy.
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    ₹399.00

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